Refund Policy

1. Refund Policy

At newcarfty.shop, we are committed to providing high-quality crochet patterns in PDF format to meet the creative needs of our customers. Due to the digital nature of our products, all purchases made on our website are final and non-refundable. By completing a purchase on our site, customers agree to this policy as part of the general terms and conditions of using our platform.

This means that once the PDF file has been downloaded or emailed, it is not possible to issue a refund under any circumstances. We strongly encourage our customers to carefully review all product details before making a purchase. This includes reading the descriptions, viewing images, and examining any additional information provided on the product page. Make sure that the selected pattern meets your needs and expectations.

If you have any questions or concerns about a product before making a purchase, our support team is happy to assist you. You can reach us at support@gopatternpro.com to clarify any inquiries or request further information about a specific pattern.

Exceptions and Issue Resolution: While refunds are not offered, we acknowledge that mistakes can happen. If you receive a defective, incomplete, or incorrect file, we ask that you contact us within 7 days of purchase. Please include details such as your order number and a description of the issue so that we can resolve the matter promptly. Your satisfaction is our priority.

2. Delivery Policy

All products offered on  

newcarfty.shop  are digital files in PDF format. This means that no physical shipments are involved. Once the customer completes a purchase, they will receive an email with a link to download the purchased file. This process is automated and typically occurs immediately after payment confirmation.

Steps to Ensure Successful Delivery:

1. Check Your Email: Once the purchase is completed, you will receive a message containing the download link. We recommend also checking your spam or junk folder, as automated emails may sometimes be redirected there.

2. Provide a Valid Email Address: It is essential to enter the correct email address during the purchase process. Typographical errors can prevent the download link from being delivered.

3. Download Promptly: We recommend downloading and saving the file to your device as soon as you receive the link. Some links may have time limits or restrictions on the number of downloads allowed.

Troubleshooting: If you do not receive the download link or encounter issues accessing the file, please contact us at support@gopatternpro.com. Provide your order number and any relevant information to assist us in resolving your issue quickly and efficiently.

3. Product Usage Policy

All patterns purchased from 

newcarfty.shop  are protected by copyright and are strictly for personal use. By purchasing a product, you are acquiring a limited license to use the digital file under the terms outlined below:

1. Personal Use Only: You may download, print, and use the pattern for personal projects. This includes creating crocheted items for your own use or as gifts for friends and family.

2. Permitted Commercial Use: You are allowed to use our patterns to create finished products intended for sale, provided you give proper credit to  
   
   newcarfty.shop   as the original designer. For example, you may include a note such as "Design based on a pattern by  
   
   newcarfty.shop " in the description of the finished product.

3. Strict Prohibitions: The following actions are strictly prohibited:

   • Redistributing, reselling, or sharing the PDF files, whether for free or for profit.

   • Modifying the pattern content to sell it as your own.

   • Publishing the complete file or portions of it on public platforms or social media.

Violation of these conditions may result in legal action to protect our intellectual property rights and ensure respect for creators and designers.